Refund policy

Last updated: October 4, 2026

Voltare accepts eligible U.S. returns requested within 30 days of delivery.

Eligibility

Returned items should be unworn, unused, and in their original condition with any included accessories, tags, and packaging. Items that are damaged after delivery, altered, incomplete, or otherwise not returned in their original condition may be declined or may qualify for only a partial refund, where appropriate.

10% restocking fee

Voluntary returns, including returns for change of mind, style preference, fit preference, or ordering the wrong item, may be subject to a 10% restocking fee deducted from the refund.

The 10% restocking fee is waived for items that arrive damaged, defective, or incorrect.

How to start a return

Email strongs.software@gmail.com with your order number and the item you want to return. If an item arrived damaged, defective, or incorrect, include clear photos when possible.

Do not send a return to an address until Voltare provides return instructions. Return destinations can vary depending on the order.

Return shipping

Eligible U.S. returns receive a prepaid return shipping label. After a return is approved, return instructions and the label will be provided.

Refunds

After the returned item is received and reviewed, approved refunds are sent to the original payment method, less any applicable 10% restocking fee. Your bank or card issuer may take additional time to post the refund.

Original shipping charges, if any, are not refundable unless the return resulted from a damaged, defective, or incorrect item.

Exchanges

If you want a different style or color, contact us. Depending on availability, we may arrange an exchange or ask you to return the original item and place a new order.